Payments

We accept you.
and we accept your payment method.

At Alamo Heights Counseling, we want to make the process of getting your mental health care as simple as possible, so we provide a variety of payment options. We accept nearly every form of payment, for your convenience.

We accept cash, check, debit cards, all major credit cards (Visa, Mastercard, Discover, American Express) and Health Savings Account payment cards.

Unfortunately, we are unable to accept payment through apps like CashApp, Zelle, PayPal or Vemo. The reason is because although these methods are secure, some of them sell user information, which violates HIPAA. At this time, those that do not sell your information are not yet able or willing to provide counselors with a “business associate agreement” which is a requirement for HIPAA compliance. We regularly research whether any of these or similar apps have begun issuing these BAAs which would make them HIPAA compliant, and as soon as a compliant option is available, we will look into being able to utilize that method to accept payment.

We accept you.
and we accept your health insurance.

That’s not so common these days.

At Alamo Heights Counseling, we believe you deserve to have your insurance accepted by your provider.

There are a lot of very good mental health providers who have chosen not to accept health insurance for a variety of reasons. We understand there are reasons for that, and we can accept you as a private pay client, if you prefer. At Alamo Heights Counseling, you have a choice. We put you first.

We realize that when you pay a health insurance premium, you expect to benefit from it, so we’ve joined every health insurance network we could think of (and then added a few more!)

At Alamo Heights Counseling, we’ve made it our practice to join all major health insurance networks as participating providers.

(Please note that billing a health insurance company is subject to health insurance company guidelines, which likely requires a mental health diagnosis that fits specific criteria. Your health insurance company may also have specific requirements regarding how often you can be seen or how long your appointment sessions can last. If your needs or your goals require something that deviates from your health insurance company’s guidelines, we will work with you to develop private pay arrangements that fit your needs.)

At Alamo Heights Counseling, we’ve made it our practice to join all major health insurance networks as participating providers.

We accept all insurance. We are “in network” with the following health plans:
  • Aetna (PPO and HMO)
  • Aetna Better Health
  • AmBetter
  • Amerigroup
  • BCBSTX (PPO & HMO)
  • Beacon Health
  • CHIP
  • Cigna
  • Community First
  • ComPsych
  • Friday***
  • GEHA
  • HealthSmart
  • Humana
  • Magellan
  • Molina
  • Medicare**
  • Optum
  • Oscar
  • Superior Helthelen
  • TMHP
  • Tricare Prime
  • Tricare4Life***
  • Triwest***
  • United Healthcare
  • Value Options

*A limited number of our providers are in Tricare at this time, but we are working to have the rest of the team added as a quickly as possible. Please let us know when you call to schedule if you have Tricare Prime or Tricare Standard

**Per federal Medicare guidelines, only LCSWs and psychologists can accept Medicare plans, therefore our UPCs and UMFTs are unable to accept Medicare

***Our contract with this health insurance plan is pending, so we may be considered out of network. If this is your bed please verify our status with us by telephone before your first appointment.

Our hourly rate is $175.00 per hour for LPCs, LMFTs, and LCSWs, but your health insurance or EAP may have negotiate a lower rate, so if you are an insurance client, please call us to find out what your cost will be.

Our hourly rate for LPC Associates and LMFT Associates is a sliding scale from $50.00 to $100. Unfortunately, Associate counselors and therapists are unable to accept health insurance in Texas, with the exception of Cigna/Evernorth when the Associate’s clinical Supervisor is in the Cigna/Evernorth network.

Our hourly rate for Interns and Practicum Students is a sliding scale from $ 0.00 to $50.00 and is subject to availability. Please call to find out if you qualify for no-cost services.

Don’t see your health plan here?

Contact us at 210-822-2600 to provide your insurance information and we’ll start the process to join the network!

Don’t see your employer’s EAP plan here?

Contact us and ask us to join their plan. Please have their contact information ready when you call so we can get started immediately!

Please note that billing a health insurance company is subject to health insurance company guidelines, which likely requires a mental health diagnosis that fits specific criteria. Your health insurance company may also have specific requirements regarding how often you can be seen or how long your appointment sessions can last. If your needs or your goals require something that deviates from your health insurance company’s guidelines, we will work with you to develop private pay arrangements that fit your needs.